FAQ
Common questions.
Short answers about how a project runs. What Typecore does and who it is for are on the home page; anything not covered here is a good reason to get in touch.
- How does the work get done?
- The work is done by software agents running on Typecore's own platform, under a named approver on your side. Every proposed change is staged, reviewed and approved by your person before it is applied, and every applied change is attributable and reversible.
- Is this software I install?
- Not today. For the length of the project it runs as a single-tenant instance in your own cloud account, which we operate with access you grant; you can revoke that access the day the project ends. It works on an export of the records in scope, so nothing about it requires changing the systems you already run.
- What do you need from us?
- Three things: an owner for the backlog, who agrees the rules and the done-state with us before work starts; a named approver, who reviews each batch of proposed changes before it is applied; and an export of the records in scope.
- What does it cost?
- A fixed fee and an agreed end date, both set in writing with the backlog, the rules and the done-state before work starts. We don't bill by the hour, so the price is known before the first change is made.
- What happens to our data?
- It never leaves your cloud account. At close you keep the cleared records and the record of every change, and the instance and everything in it are yours to decommission. We put that in writing.
- Are you already in market?
- We are early. Our conversations with insurers are just beginning, and the first pilot projects will come out of them. If you are reading this, you probably got here from a note from Tom — the conversation he asked for is a research conversation about your backlog, not a sales call.
- Why insurers?
- Because the records are consequential, the backlogs are real, and the people who own them already know what is wrong.